I was very happy with the service. I would have give 5 stars but when I got the bike back it was not clean and had grease and finger prints all over the fenders, Saddle Bags and gas tank. This has never happen to me before. In the past when I had work done at GS I always have gotten a spotless bike back, which is one of the reasons I go there for my bike work. I am not sure what happened.